Plans and pricing
Transparent prices in euro, excluding VAT. A 12-month contract, paid monthly or annually. Pay annually and get 2 months of the plan fee free. Every plan starts with a 30-day free trial.
START
For small companies that want order in quotes, sales and inventory.
- 10 users included, each additional user €10 / month
- CRM, Sales, Inventory, Invoicing, Internal chat
- Documents on a standard template with your logo
- 24/7 monitoring, response in business hours within 2 business days
- Support through the chat in the system and by email
- Online training on our learning platform
- Hosting in Bulgaria, daily backup (7 days) and technical updates
PRO
Most popularFull ERP for companies with job sites, manufacturing, crews and subcontractors.
- 20 users included, each additional user €10 / month
- Everything in START
- Manufacturing, Employees, Reports, Subcontractor reports
- Documents with a customised layout
- 24/7 monitoring, response in business hours within 1 business day
- Support through the chat in the system and by email
- Online training on our learning platform
- Hosting in Bulgaria, daily backup (7 days) and technical updates
PRO+
PRO plus customisation and development around your processes. For larger companies, B2B platforms, integrations and specific needs.
- 20 users included, each additional user €10 / month
- Everything in PRO
- Development by estimate, €80 / hour, separate from the subscription
- B2B portal for customers and dealers
- Integrations and migration from a legacy system
- Custom modules, accounting, website, advanced analytics
- 24/7 monitoring, response in business hours within 4 business hours
- Support through the chat in the system and by email, plus phone for critical issues
- On-site support for an extra fee
Plan comparison
| START | PRO | PRO+ | |
|---|---|---|---|
| Monthly price | €150 | €300 | €600+ |
| Users included | 10 | 20 | 20 |
| Each additional user | €10 / month | €10 / month | €10 / month |
| CRM, Sales, Inventory, Invoicing, Chat | ✓ | ✓ | ✓ |
| Manufacturing | – | ✓ | ✓ |
| Employees | – | ✓ | ✓ |
| Reports and subcontractor reports | – | ✓ | ✓ |
| Document layout | Standard template with logo | Customised | Customised |
| B2B portal, integrations, custom modules | – | – | ✓ by estimate |
| Accounting | – | – | ✓ by agreement |
| Monitoring | 24/7 | 24/7 | 24/7 |
| Response, critical issue | within 2 business days | within 1 business day | within 4 business hours |
| Response, normal issue | within 5 business days | within 3 business days | within 2 business days |
| Response, question | within 10 business days | within 5 business days | within 3 business days |
| Support channels | chat in the system, email | chat in the system, email | chat in the system, email + phone for critical issues |
| On-site support | – | – | For a fee |
| Hosting in Bulgaria and technical updates | ✓ | ✓ | ✓ |
| Backups | daily, 7 days | daily, 7 days | daily, 7 days |
| Longer backup retention | by agreement | by agreement | by agreement |
| Minimum contract term | 12 months | 12 months | 12 months |
| Onboarding (go-live) | €800 | €2,000 | from €2,000 |
| Development | €80 / hour | €80 / hour | by estimate, €80 / hour |
What onboarding includes
The price is calculated at €80 per hour for a standard instance. If your data needs more work, we will tell you in advance. For PRO+ the scope of onboarding is estimated per project, and development is quoted separately.
| Creating the instance, company data and VAT settings | 2 h |
| Users and access rights | 1 h |
| Import of customers, products and price lists | 3 h |
| Warehouse and locations | 1 h |
| Documents with your logo | 1 h |
| Online team training | 2 h |
| Everything in START onboarding | 10 h |
| Manufacturing: bills of materials, work centres, cost price | 5 h |
| Employees: staff, departments, time off | 3 h |
| Reports, work orders and subcontractors | 3 h |
| Customised document layout | 2 h |
| Additional training on the new modules | 2 h |
Pricing questions
Do I pay for onboarding if I don’t like the trial?
No. The trial runs on a demo instance and is free. Onboarding is paid only if you decide to continue on a paid plan.
Can I change my plan later?
Yes. Moving from START to PRO takes effect from the next billing period, and you pay only for onboarding the new modules (the 15-hour difference, €1,200).
How do I pay?
By invoice, via bank transfer. The monthly subscription is paid in advance for each month, the annual one in advance for 12 months. We do not accept card or cash payments.
What counts as a “user”?
Every employee who logs in to the system. Customers and partners who order or view documents through the portal do not count as users and are not charged.
How much do additional users cost?
€10 per month for each user above those included in your plan, the same on every plan and for any number of users. Example: PRO with 36 users is €300 + 16 × €10 = €460 per month.
Is there an annual discount on users?
No. When you pay annually, 2 months of the plan fee are free, and additional users are paid for 12 months.
How is the PRO+ price set?
PRO+ is PRO with customisation around your processes. The monthly fee starts at €600: €600 plus an add-on based on the complexity of the customisations we maintain. Development is estimated and paid separately, at €80 per hour, and onboarding, meaning taking the system live, starts at €2,000 depending on the scope.
How quickly do you respond?
We monitor the system automatically 24/7. You can send requests at any time through the chat in the system and by email, and on PRO+ also by phone for critical issues. We respond in business hours, Monday to Friday, 9:00 to 18:00. For a critical issue we respond within 2 business days on START, 1 business day on PRO and 4 business hours on PRO+. For a normal issue – within 5, 3 and 2 business days, and for questions – within 10, 5 and 3 business days.
How is my data protected?
Every day we make an automatic backup of the whole database and files and keep the backups from the last 7 days, free on every plan. The servers are in Bulgaria. Longer retention, more frequent backups or a copy on your side are agreed separately.
Why are prices only in euro?
Since 1 January 2026 the euro has been the official currency of Bulgaria. Prices are for businesses and exclude VAT.